REFUND POLICY

THANK YOU FOR SHOPPING WITH US. PLEASE READ OUR REFUND POLICY CAREFULLY BEFORE MAKING A PURCHASE.


1. ELIGIBILITY FOR REFUNDS

  • REFUNDS ARE ONLY ACCEPTED IF THE ITEM IS DEFECTIVE, DAMAGED UPON ARRIVAL, OR IF THE WRONG ITEM/SIZE WAS DELIVERED.
  • TO BE ELIGIBLE, THE ITEM MUST BE UNUSED, UNWORN, UNWASHED, AND IN ITS ORIGINAL PACKAGING WITH ALL TAGS ATTACHED.

2. NON-REFUNDABLE ITEMS

  • ITEMS BOUGHT IN THE CORRECT SIZE, COLOR, OR STYLE SELECTED BY THE CUSTOMER ARE NOT ELIGIBLE FOR A REFUND.
  • WE DO NOT OFFER REFUNDS FOR CHANGE OF MIND, PERSONAL PREFERENCE, OR INCORRECT SIZE CHOICE BY THE CUSTOMER.
  • ACCESSORIES, SWIMWEAR, LINGERIE, CUSTOM OR LIMITED-EDITION PIECES ARE FINAL SALE UNLESS DEFECTIVE.

3. TIMEFRAME

  • YOU MUST SUBMIT A REFUND REQUEST WITHIN 48 HOURS OF RECEIVING YOUR ORDER.
  • AFTER 48 HOURS, ALL SALES ARE CONSIDERED FINAL.

4. INSPECTION & APPROVAL

  • ONCE YOUR RETURNED ITEM IS RECEIVED, OUR TEAM WILL INSPECT IT.
  • IF THE ITEM MEETS ALL CONDITIONS, YOUR REFUND WILL BE APPROVED AND PROCESSED WITHIN 7–10 BUSINESS DAYS.
  • IF THE ITEM FAILS INSPECTION, IT WILL BE RETURNED TO YOU AT YOUR EXPENSE.

5. SHIPPING COSTS

  • SHIPPING FEES ARE NON-REFUNDABLE.
  • RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER UNLESS THE ITEM WAS DEFECTIVE OR INCORRECT.

6. EXCHANGES

  • WE DO NOT OFFER DIRECT EXCHANGES. CUSTOMERS MAY PLACE A NEW ORDER ONCE THEIR REFUND (IF APPROVED) IS PROCESSED.

7. FINAL NOTE

BY PLACING AN ORDER ON OUR WEBSITE, YOU ACKNOWLEDGE AND AGREE TO THE TERMS STATED IN THIS REFUND POLICY.